Owners
Warranty
Drive with confidence: every new FAW-Volkswagen comes with comprehensive factory warranty coverage.
Vehicle warranty
5 years or 150,000 km
Covers manufacturing defects in materials and workmanship, whichever comes first.
High-voltage battery
8 years or 160,000 km
For plug-in hybrid and electric models, including battery capacity retention.
Genuine parts
1 year, unlimited km
Genuine parts and accessories installed by an authorized service center.
Roadside assistance
24/7 during warranty
Towing, jump-start, flat tire and lockout assistance nationwide.
Keeping your warranty valid
- Scheduled maintenance is performed at an authorized FAW-VW service center.
- Genuine parts and recommended fluids are used.
- The vehicle is used for private, non-commercial purposes.
- Defects are reported promptly to an authorized service center.
Full coverage terms are stated in the warranty booklet provided with your vehicle.
Need warranty service?
Book an appointment at any authorized service center and mention your warranty concern. Our service advisor will take it from there.